Without prejudice, the reservation and purchase
of products and/or services from Bangkok-Thailand-Hotel.Org, the brandname of hotelresortonline
Pte Ltd (“hotelresortonline”), are subject to the
following terms and conditions and other terms imposed
by our partners or affiliates from time to time.
By using this site, effecting any reservation or
purchase of any product or service with hotelresortonline,
you agree to be bound by the Terms and Conditions
specified in this Agreement and those terms of the
respective third party providers, distributors,
partners and affiliates, as the case may be.
By effecting a reservation or purchase, you also
represent and warrant that you are of sufficient
legal age and capacity to create binding legal obligations
in relation to the access and use of our products
and/or services. All information supplied by you
is true, current, complete and accurate.
Availability of Products and Services
You acknowledge that the availability of the products
and/or services on this website does not constitute
an offer by hotelresortonline and/or its third party
providers, distributors, partners and affiliates.
All requests and reservations are subject to confirmation.
Acceptance of any request for the products and/or
services made by you is purely at the discretion
of hotelresortonline.
In the event the products and/or services described
cannot be provided due to delays or any other
reason beyond the control of hotelresortonline,
hotelresortonline will exercise all reasonable
efforts to arrange alternative comparable products
and/or services. Where the product and/or service
provided is either not available or our suggested
alternative is not acceptable to you but is fully
paid, we shall make a refund in accordance with
our refund policy.
Cancellations
hotelresortonline reserves the right to cancel
any reservations and recover any costs incurred
in so doing, if you fail to make full payment
or accept suggested alternative product and/or
service (where applicable) by the specified due
date,
In the event of any cancellation, the following
cancellation fees/penalty will be levied. This
cancellation fee/penalty is not contingent on
the period/season (high season, peak season, low
season) on the dates on which the cancellation
or no-show occurred.
| CANCELLATION PERIOD |
CANCELLATION FEE
/ PENALTY |
| 1) More than 16 days before arrival |
THB500 or 10% of charges
whichever is higher |
| 2) Less than 15 days prior to arrival |
50% of total charges |
| 3) Less than 10 days prior to arrival |
75% of total charges |
| 4) Less than 3 days prior to arrival |
100% of the charges |
Reservation Amendments
For amendments to confirmed reservations, hotelresortonline
reserves the right to apply an amendment fee of
THB500 per amendment. Any amendments to reservations
will be subject to the applicable package price
at the time of change.
Rates and Prices
Prices shown are in Thai Baht (THB) based on rates
in effect at the time of printing and are subject
to change without notice. Peak period surcharges
and minimum night stays may apply depending on
your reservation dates.
The rates quoted are subject to local government
and goods & service taxes as applicable. You
agree to pay all local and other governmental
taxes due for rental and services. All amounts
quoted are exclusive of such taxes unless otherwise
stated.
Currency (or you want to simply say that all everything
to be charged in THB ???… )
Where applicable, you may make payment for your
reservation in any one of the currencies indicated.
hotelresortonline reserves the right to determine
the exchange rates of the supported currencies.
hotelresortonline shall not be held liable for
any exchange rate losses incurred by you as a
result of any transaction effected.
Payments
All reservations are to be made through Credit
Card. American Express, Visa and MasterCard are
accepted. The credit card selected for payment
will be charged for the total price for the reservation.
Once a reservation is made, you irrevocably authorise
hotelresortonline to charge to your credit card
the full rate/charges applicable for the reservation.
Travel Requirements
It is your sole responsibility to ensure that
you have all the necessary papers and visas required
for travel. HoteMart will not be held liable for
any delays or failures arising.
Refund Policy
Refunds will be made at the discretion of hotelresortonline
only if:
i. The product or service provided by hotelresortonline
and respective third party providers, distributors,
partners and affiliates has been fully paid for;
is not available; and the suggested alternative
is not acceptable; or
ii. You cancel your reservation / request with
hotelresortonline within the time period permitted
for refunds as stipulated in (XX – have to number
it).
No refunds will be made on unused or partially
used features and services.
Reservations Disclaimer
All rates are subject to applicable government
taxes and service charges, and may be changed
without prior notice (unless indicated otherwise).
All reservations are subject to availability at
the time of reservation.The prices quoted do not
include any form of transportation (unless stated
otherwise); travel insurance; items of a personal
nature; excess baggage charge, and gratuities.
hotelresortonline reserves the right to disclose
your personal information and credit card details
to the respective third party providers, distributors,
partners and affiliates to secure/guarantee your
reservation.
Claims and refunds are subject to the cancellation
policies of the respective hotels.
Disclaimer and Limitation of Liability
All transactions concluded on this website is
on a caveat emptor basis, you are advised to make
your own independent inquiries in respect of the
products and services provided.
You agree that in no event shall hotelresortonline
or any third party providers and distributors
be liable for any injury, loss, claim, damage,
or any special exemplary, punitive, direct or
indirect, incidental or consequential damages
of any kind. Whether based in contract, strict
liability, tort or otherwise, which arises our
of or is anyway connected with (1) any use of
this site or content found herein, (2) any failure
or delay (including, but not limited to the use
of or inability to use any component of this site
for reservations), or (3) the performance or non-performance
by hotelresortonline or any third party providers
and distributors, including but not limited to,
non-performance resulting from bankruptcy, reorganization,
insolvency, dissolution or liquidation even if
such party has been advised of the possibility
of damages to such parties or any other party.
If, notwithstanding the foregoing, hotelresortonline
or any third party providers or distributors should
be found liable for any loss or damage which arises
out of or is in any way connected with any of
the above described functions or uses of this
site or its content, the liability of hotelresortonline
and any third party providers, distributors, partners
and affiliates, shall in no event exceed, Singapore
Dollars $100.00 (Singapore Dollars One Hundred
Only), whichever is lower.
In the event the services or accommodations described
cannot be provided due to delays or any other
reason beyond the control of hotelresortonline,
hotelresortonline will exercise all reasonable
efforts to arrange alternative comparable services
or accommodations. However, hotelresortonline
will not be liable for, and customer hereby waives
all claims against hotelresortonline, for any
failure of performance by any other transportation
company, lodging property, agency or any other
third party providing services hereunder.
The disclaimer and limited liability of hotelresortonline
as set out in this Agreement are fundamental elements
of the basis of the bargain between you and hotelresortonline,
and you agree that hotelresortonline would not
otherwise be able to offer the products and services
on its present basis without such limitations.
This clause shall survive any termination of this
Agreement.
Force Majure
hotelresortonline and any third party providers,
distributors, partners and affiliates, shall not
be liable for damages of any kind arising out
of any failure or delay in performing any or all
of obligations contained herein or in respect
of any product or service
if the failure or delay is due to circumstances
or cause beyond our reasonable control.
Governing Law
This Agreement shall be governed by and construed
in accordance with the laws of Singapore and you
submit to the non-exclusive jurisdiction of the
courts of Singapore. |
